For information on ordering any of these products, contact your distributor. If you do not already have a distributor call MARCOM at 800-654-2448 or email us for help with finding one.

Conflict Resolution in Industrial Facilities

Product Line: General Safety

Click on the boxes on the right-hand side
of this page for more information.

To view the full-length video click here.
English Spanish

Conflict in the workplace is inevitable. Anytime two or more people come together, they will eventually disagree about something. While some conflict can be healthy, it is often an indication that there is something wrong. Conflict is frequently a "call to action"... a problem crying out for a solution.

The good news about conflict is that it is usually based on "caring". The more someone defends their point of view in an argument, the more they care. But if conflict is allowed to fester and grow without a resolution, it can lead to serious problems such as threats and even physical violence. The effectiveness of an entire organization can be harmed if conflict is allowed to escalate.

MARCOM's training products on "Conflict Resolution in Industrial Facilities" discuss the techniques and strategies that can be used to limit the damage and disruption conflict can cause in the workplace. They show employees that when difficult situations are dealt with in a calm and unemotional way, compromise and collaboration are possible... and a lot can be gained from resolving a conflict.

All of the products... the new "Micro-Learning" and full-length online courses as well as the DVDs and interactive CD courses... discuss topics that are integral to employees' understanding of these issues.

Topics covered in these products include:

  • The consequences of conflict and how it can disrupt the workplace.
  • How resolving workplace conflict is an integral part of everyone's job.
  • The common causes of workplace conflict and how to recognize them.
  • Diffusing disagreements before they get out of hand.
  • The damage that escalating conflict and violence can do to an organization.
  • How collaboration can be a valuable tool in resolving conflicts.
  • How to apply proven conflict resolution techniques and strategies.
  • and more.

All "Conflict Resolution" products are available in English and Spanish.

The "Conflict Resolution in Industrial Facilities" MicroLearning curriculum includes the following 3-5 minute courses:

  • "Types of Conflicts"
  • "Conflict Resolution"
  • "Confrontations"
  • "Consequences of Unresolved Conflict"
39_interactive-online-course Conflict Resolution in Industrial Facilities - Marcom LTD

Interactive Online Course

Model Number: gss_060_int_en
Runtime: 30 minutes
Interactive Online Course

MARCOM's mobile-friendly online delivery makes a consistent level of engaging interactive training available to each employee, regardless of their schedules or physical location… and new hires can be trained as soon as they walk in the door.

With no setup, library or subscription fees, this training is available under a number of convenient and affordable licensing and delivery plans.

For a demo on MARCOM's Online Training System,
or to preview any of the available topics click here.

9230_vod-classroom-780x480 Conflict Resolution in Industrial Facilities - Marcom LTD

VOD/Video Streaming

Model Number: smk_060_vid_en
Runtime: 17 minutes
VOD/Video Streaming
MARCOM's online VOD/video streaming provides a consistent level of training to each employee, whatever their schedules or physical location… and new hires can be trained as soon as they walk in the door.

Available without setup, library or subscription fees, this training is available under a number of convenient and affordable licensing and delivery plans.
39_microlearning-scorm-box Conflict Resolution in Industrial Facilities - Marcom LTD

MicroLearning Curricula (SCORM)

Runtime: 3 - 5 minutes per course
Number of Courses: 4
MicroLearning Curricula (SCORM)
MARCOM’s new MicroLearning courses get employees the training they need, when and where they need it. Built specifically for smartphones and organized into 170 curricula, the more than 1,000 three-to-five-minute micro-courses are available in “Video-Only” or SCORM “Video-Plus-Test” formats.

With no setup or library fees, this training is available under several attractive licensing and delivery options.

To take a look at one of the “Video+Test” MicroLearning curricula and its courses, just click here. For more information or to get a quote on implementing micro-learning at your facility call 800/654-2448.
39_microlearning-vod-box Conflict Resolution in Industrial Facilities - Marcom LTD

MicroLearning Curricula (VOD)

Runtime: 3 - 5 minutes per course
Number of Courses: 4
MicroLearning Curricula (VOD)
MARCOM’s new MicroLearning courses get employees the training they need, when and where they need it. Built specifically for smartphones and organized into 170 curricula, the more than 1,000 three-to-five-minute micro-courses are available in “Video-Only” or SCORM “Video-Plus-Test” formats.

With no setup or library fees, this training is available under several attractive licensing and delivery options.

To take a look at one of the “Video-Only” MicroLearning curricula and its courses, just click here. For more information or to get a quote on implementing micro-learning at your facility call 800/654-2448.
9237_v0000609em Conflict Resolution in Industrial Facilities - Marcom LTD

DVD Program

Model Number: V0000609EM
Price: $229.00
Runtime: 17 minutes
DVD Program

DVD programs are packaged in an attractive three-ring binder and come with an easy-to-use leader's guide, training certificate, scheduling and attendance forms, and an employee quiz.

9231_k0000609em Conflict Resolution in Industrial Facilities - Marcom LTD

DVD Training Kit

Model Number: K0000609EM
Price: $329.00
Runtime: 17 minutes
DVD Training Kit

MARCOM's Safety Meeting and Regulatory Compliance Kits provide all of the materials needed to promote and conduct a safety meeting.

Each Kit contains a DVD program, 5 posters and 30 booklets. Many Regulatory Compliance Kits also contain a Compliance Manual, including a complete "fill-in-the-blank" written program.  

DVD programs are packaged in an attractive three-ring binder and come with an easy-to-use leader's guide, training certificate, scheduling and attendance forms, and an employee quiz.

9232_c0000600ed Conflict Resolution in Industrial Facilities - Marcom LTD

Interactive CD Course

Model Number: C0000600ED
Price: $495.00
Runtime: 30 minutes
Interactive CD Course

MARCOM's CD-ROM courses are fully interactive and come with CourseWorks, a complete learning management system (LMS) at no additional cost.

Keeping the training manager in mind, CourseWorks provides an easy-to-use suite of applications that enable you create a custom computer-based training environment that meets your company's needs while allowing employees to access content any time, wherever there's a PC. With CourseWorks you also have the ability to organize and track your employees' training including employee enrollment, course scheduling, employee performance and much more.

9235_b0000580em Conflict Resolution in Industrial Facilities - Marcom LTD

Booklet

Model Number: B0000580EM
Price: $18.75
Booklet

MARCOM's employee booklets summarize vital information about safety and regulatory compliance topics.

The 16-page, fully-illustrated booklets give employees something to take with them after finishing their training sessions, and reinforce important safety messages. Booklets correspond to each Safety Meeting Kit and Regulatory Compliance Kit topic.

  • Each package contains 15 booklets.
  • All booklets include a one-page quiz.