For information on ordering any of these products, contact your distributor. If you do not already have a distributor call MARCOM at 800-654-2448 or email us for help with finding one.

Workplace Violence: Customized Training

Product Line: General Series, Human Resources

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Some people believe that a “certain amount of conflict” on the job is normal. But too often, arguments can escalate into insults, challenges and threats. Sometimes these conflicts can even become physical, and lead to serious injuries… even death.

All of these situations are examples of “workplace violence”… and they can happen in any work environment. If they do, it can be stressful, bad for morale and downright dangerous.

So how much conflict is too much? And where do we draw the line?

MARCOM has created a series of seven Workplace Violence courses that contain valuable information about how to recognize, prevent and handle violence in various work environments. Each version of the course features video and terminology that show the environment and operations of a specific industry.

Versions of the course include:

  • Workplace Violence in Construction Environments” (CST)
  • Workplace Violence in Food Processing and Handling Environments” (FDS)
  • Workplace Violence in Industrial Environments” (IND)
  • Workplace Violence in Office Environments” (OFF)
  • Workplace Violence in Transportation and Warehouse Environments” (TRN)


…as well as a "general" Workplace Violence course that can be used in other environments (GEN).

Topics covered in each course include:

  • Defining Violence in Your Workplace
  • “Warning Signs” That Violence is Going to Occur
  • How to Handle “Aggressive” Behavior
  • How to Deal with “Violent” Behavior
  • Creating a “Workplace Violence Prevention Program”
  • …and more.


The seventh version of the course, Workplace Violence in Healthcare Environments (HLC), addresses the healthcare industry's unique workplace violence challenges and regulatory guidelines. It discusses how to identify, handle and prevent incidents of violence in hospitals, urgent care facilities and other medical environments… and the regulations that are in place to protect healthcare workers from violent situations.

Topics covered in the course include:

  • Defining “Violence” in Healthcare Facilities
  • OSHA’s Guidelines for Preventing Violence in Healthcare Environments
  • JCAHO Requirements for Addressing Violence in Healthcare Facilities
  • Identifying and Controlling the Potential for Violence in Healthcare Settings
  • Education and Training About Workplace Violence for Healthcare Employees
  • How to Respond to Incidents of Violence in Your Facility
  • …and more.

Like all MARCOM courses, all versions of "Workplace Violence" use a powerful combination of full-motion, high-definition video filmed in real world locations, along with audio, text, and colorful graphics to provide the most cost-effective training available today. To look at the various versions of the interactive courses, click on the “Interactive Online Courses” box to the right.

 

The "Workplace Violence in Healthcare Environments" MicroLearning curriculum includes six 3-4 minutes courses:

  • "Violence in Healthcare Facilities"
  • "OSHA Guidelines for Preventing Violence"
  • "JCAHO Requirements"
  • "Identifying and Controlling the Potential for Violence"
  • "Employee Education and Training"
  • "Responding to Violence"

 

All of the other "Workplace Violence" MicroLearning curricula includes the following 3-5 minute courses:

  • "What is Violence?"
  • "Warning Signs"
  • "Handling Aggressive Behavior"
  • "Dealing with Violent Behavior"
  • "Creating a "Workplace Violence Prevention Program"."
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Interactive Online Course

Model Number: gen_405_int_en
Runtime: 30 minutes
Interactive Online Course

MARCOM's mobile-friendly online delivery makes a consistent level of engaging interactive training available to each employee, regardless of their schedules or physical location… and new hires can be trained as soon as they walk in the door.

With no setup, library or subscription fees, this training is available under a number of convenient and affordable licensing and delivery plans.

For a demo on MARCOM's Online Training System,
or to preview any of the available topics click here.

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Adaptive Learning

Model Number: gen_405_adl_en
Runtime: 10-30 minutes
Adaptive Learning

“Adaptive Learning” takes advantage of an employee’s existing knowledge to create training courses that are customized for that employee, and don’t “reteach” them things that they already know. In other words, the Adaptive Learning process determines what an employee already knows about a topic, then structures courses that contain only the information that the employee needs to complete their knowledge of the topic.

These individually customized courses eliminate the largest employee complaint about safety training (“I already know most of this stuff, so why do I have to go through this training again?!”), while potentially recapturing thousands of hours of lost productivity.

MARCOM’s Adaptive Learning courses test employees before they take the course. Then based on the questions that they answer correctly, the course itself determines if the employee knows enough about the information in each chapter in the course to “test out” of that chapter… and if they do, automatically reconfigures the course to skip those chapters.

Reconfiguring the courses in this way typically saves about 50% of an employee’s time in taking a course. Over a year’s time this can recapture a significant amount of lost productivity time for a company of any size, and result in hundreds of thousands of dollars of annual savings.

 

For a demo on MARCOM's Online Training System,
or to preview any of the available topics click here.

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VOD/Video Streaming

Model Number: gen_405_vid_en
Runtime: 16 minutes
VOD/Video Streaming
MARCOM's online VOD/video streaming provides a consistent level of training to each employee, whatever their schedules or physical location… and new hires can be trained as soon as they walk in the door.

Available without setup, library or subscription fees, this training is available under a number of convenient and affordable licensing and delivery plans.
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MicroLearning Curricula (SCORM)

Runtime: 3 - 5 minutes per course
Number of Courses: 5-6
MicroLearning Curricula (SCORM)
MARCOM’s new MicroLearning courses get employees the training they need, when and where they need it. Built specifically for smartphones and organized into 170 curricula, the more than 1,000 three-to-five-minute micro-courses are available in “Video-Only” or SCORM “Video-Plus-Test” formats.

With no setup or library fees, this training is available under several attractive licensing and delivery options.

To take a look at one of the “Video+Test” MicroLearning curricula and its courses, just click here. For more information or to get a quote on implementing micro-learning at your facility call 800/654-2448.
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MicroLearning Curricula (VOD)

Runtime: 3 - 5 minutes per course
Number of Courses: 5-6
MicroLearning Curricula (VOD)
MARCOM’s new MicroLearning courses get employees the training they need, when and where they need it. Built specifically for smartphones and organized into 170 curricula, the more than 1,000 three-to-five-minute micro-courses are available in “Video-Only” or SCORM “Video-Plus-Test” formats.

With no setup or library fees, this training is available under several attractive licensing and delivery options.

To take a look at one of the “Video-Only” MicroLearning curricula and its courses, just click here. For more information or to get a quote on implementing micro-learning at your facility call 800/654-2448.
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DVD Program

Model Number: V0004059EM
Price: $229.00
Runtime: 16 minutes
DVD Program

DVD programs include an easy-to-use leader's guide, as well as a training certificate, scheduling and attendance forms, and an employee quiz.  These materials are available in PDF format and are stored in a folder on the DVD.

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DVD Training Kit

Model Number: K0004059EM
Price: $329.00
Runtime: 16 minutes
DVD Training Kit

MARCOM's Safety Meeting and Regulatory Compliance Kits provide all of the materials needed to promote and conduct a safety meeting.

Each Kit contains a DVD program, 5 posters and 30 booklets. Many Regulatory Compliance Kits also contain a Compliance Manual, including a complete "fill-in-the-blank" written program.  

DVD programs are packaged in an attractive three-ring binder and come with an easy-to-use leader's guide, training certificate, scheduling and attendance forms, and an employee quiz.

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Booklet

Model Number: B000VIL0EM
Price: $18.75
Booklet

MARCOM's employee booklets summarize vital information about safety and regulatory compliance topics.

The 16-page, fully-illustrated booklets give employees something to take with them after finishing their training sessions, and reinforce important safety messages. Booklets correspond to each Safety Meeting Kit and Regulatory Compliance Kit topic.

  • Each package contains 15 booklets.
  • All booklets include a one-page quiz.
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Safety Game

Model Number: C000VIL0EQ
Price: $129.00
Safety Game

A "Jeopardy"-style, computer-based game, the Safety Game makes learning fun, as employees are divided into teams that compete for the highest "safety score."

Games may be purchased alone, or with MARCOM video/DVD programs on the same topics to provide a complete safety meeting package.

Games are available in English only.