For information on ordering any of these products, contact your distributor. If you do not already have a distributor call MARCOM at 800-654-2448 or email us for help with finding one.

Conflict Resolution in the Office

Product Line: Human Resources, Office Environments

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In a workplace, conflicts that are handled appropriately can be a source of innovation and positive change... both for employees and the companies they work for. But when conflicts go unresolved, they can raise stress levels, interfere with business and even lead to physical violence.

MARCOM's "Conflict Resolution in the Office" products discuss different types of conflict that you may encounter on the job, how to find lasting solutions to disagreements, and what to do if conflict threatens to get out of control.

All of the products... our original DVDs and full-length online courses as well as the new "Micro-Learning" and "Adaptive Learning" courses... discuss topics that are integral to employees' understanding of these issues.

Topics covered in these products include:

  • Understanding workplace conflict.
  • Responses that can make things worse.
  • Resolving conflicts effectively.
  • How to handle a confrontation.
  • and more.

All "Conflict Resolution" products are available in English and Spanish.

The "Conflict Resolution in the Office" MicroLearning curriculum includes the following 3-5 minute courses:

  • "Understanding Conlict in the Workplace"
  • "Responses That Can Make Things Worse"
  • "Resolving Conflicts Effectively"
  • "How to Handle a Confrontation"
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Interactive Online Course

Model Number: off_338_int_en
Runtime: 30 minutes
Interactive Online Course

MARCOM's mobile-friendly online delivery makes a consistent level of engaging interactive training available to each employee, regardless of their schedules or physical location… and new hires can be trained as soon as they walk in the door.

With no setup, library or subscription fees, this training is available under a number of convenient and affordable licensing and delivery plans.

For a demo on MARCOM's Online Training System,
or to preview any of the available topics click here.

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Adaptive Learning

Model Number: off_338_adl_en
Runtime: 10-30 minutes
Adaptive Learning

“Adaptive Learning” takes advantage of an employee’s existing knowledge to create training courses that are customized for that employee, and don’t “reteach” them things that they already know. In other words, the Adaptive Learning process determines what an employee already knows about a topic, then structures courses that contain only the information that the employee needs to complete their knowledge of the topic.

These individually customized courses eliminate the largest employee complaint about safety training (“I already know most of this stuff, so why do I have to go through this training again?!”), while potentially recapturing thousands of hours of lost productivity.

MARCOM’s Adaptive Learning courses test employees before they take the course. Then based on the questions that they answer correctly, the course itself determines if the employee knows enough about the information in each chapter in the course to “test out” of that chapter… and if they do, automatically reconfigures the course to skip those chapters.

Reconfiguring the courses in this way typically saves about 50% of an employee’s time in taking a course. Over a year’s time this can recapture a significant amount of lost productivity time for a company of any size, and result in hundreds of thousands of dollars of annual savings.

 

For a demo on MARCOM's Online Training System,
or to preview any of the available topics click here.

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VOD/Video Streaming

Model Number: off_338_vid_en
Runtime: 13 minutes
VOD/Video Streaming
MARCOM's online VOD/video streaming provides a consistent level of training to each employee, whatever their schedules or physical location… and new hires can be trained as soon as they walk in the door.

Available without setup, library or subscription fees, this training is available under a number of convenient and affordable licensing and delivery plans.
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MicroLearning Curricula (SCORM)

Runtime: 3 - 5 minutes per course
Number of Courses: 4
MicroLearning Curricula (SCORM)
MARCOM’s new MicroLearning courses get employees the training they need, when and where they need it. Built specifically for smartphones and organized into 170 curricula, the more than 1,000 three-to-five-minute micro-courses are available in “Video-Only” or SCORM “Video-Plus-Test” formats.

With no setup or library fees, this training is available under several attractive licensing and delivery options.

To take a look at one of the “Video+Test” MicroLearning curricula and its courses, just click here. For more information or to get a quote on implementing micro-learning at your facility call 800/654-2448.
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MicroLearning Curricula (VOD)

Runtime: 3 - 5 minutes per course
Number of Courses: 4
MicroLearning Curricula (VOD)
MARCOM’s new MicroLearning courses get employees the training they need, when and where they need it. Built specifically for smartphones and organized into 170 curricula, the more than 1,000 three-to-five-minute micro-courses are available in “Video-Only” or SCORM “Video-Plus-Test” formats.

With no setup or library fees, this training is available under several attractive licensing and delivery options.

To take a look at one of the “Video-Only” MicroLearning curricula and its courses, just click here. For more information or to get a quote on implementing micro-learning at your facility call 800/654-2448.
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DVD Program

Model Number: V0003389EM
Price: $229.00
Runtime: 13 minutes
DVD Program

DVD programs include an easy-to-use leader's guide, as well as a training certificate, scheduling and attendance forms, and an employee quiz.  These materials are available in PDF format and are stored in a folder on the DVD.

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DVD Program on USB

Model Number: V000338UEM
Price: $229.00
Runtime: 13 minutes
DVD Program on USB

DVD programs on USB include an easy-to-use leader's guide, as well as a training certificate, scheduling and attendance forms, and an employee quiz.  These materials are available in PDF format and are stored in a folder on the USB.

**DVD Player Software is required to access the program. 

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DVD Training Kit

Model Number: K0003389EM
Price: $329.00
Runtime: 13 minutes
DVD Training Kit

MARCOM's Safety Meeting and Regulatory Compliance Kits provide all of the materials needed to promote and conduct a safety meeting.

Each Kit contains a DVD program, 5 posters and 30 booklets. Many Regulatory Compliance Kits also contain a Compliance Manual, including a complete "fill-in-the-blank" written program.  

DVD programs are packaged in an attractive three-ring binder and come with an easy-to-use leader's guide, training certificate, scheduling and attendance forms, and an employee quiz.

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DVD Training Kit on USB

Model Number: K000338UEM
Price: $329.00
Runtime: 13 minutes
DVD Training Kit on USB

MARCOM's Safety Meeting and Regulatory Compliance Kits provide all of the materials needed to promote and conduct a safety meeting.

Each Kit contains a DVD program on USB, 5 posters and 30 booklets. Many Regulatory Compliance Kits also contain a Compliance Manual, including a complete "fill-in-the-blank" written program.  

DVD programs on USB are packaged in an attractive three-ring binder and come with an easy-to-use leader's guide, training certificate, scheduling and attendance forms, and an employee quiz.

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Booklet

Model Number: B0000580EM
Price: $18.75
Booklet

MARCOM's employee booklets summarize vital information about safety and regulatory compliance topics.

The 16-page, fully-illustrated booklets give employees something to take with them after finishing their training sessions, and reinforce important safety messages. Booklets correspond to each Safety Meeting Kit and Regulatory Compliance Kit topic.

  • Each package contains 15 booklets.
  • All booklets include a one-page quiz.

Toolbox Talk SCORM

Toolbox Talk SCORM
More information coming soon.

Toolbox Talk MicroLearning VOD

Toolbox Talk MicroLearning VOD
More information coming soon.